Shipping policy

Last updated: May 18, 2026

Order Processing

All orders are processed within a minimum of 3–6 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If there are any unexpected delays, we will notify you by email.

Domestic Shipping (Australia)

We ship Australia-wide. Shipping rates and estimated delivery times are calculated at checkout based on your location and order size.

Standard shipping typically takes 3–7 business days after dispatch. Express shipping options may be available at checkout for faster delivery.

International Shipping

We offer international shipping to select countries via Australia Post. As pricing varies depending on destination and order size, please contact us at orders@antdesignsaustralia.com.au before placing your order and we will provide a custom shipping quote.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information. Use the provided tracking number to monitor your delivery through the Australia Post website.

Delays

ANT Designs Australia is not responsible for delays caused by the carrier, customs, or circumstances outside our control. If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help.

Damaged or Lost Parcels

If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date at orders@antdesignsaustralia.com.au with your order number and details, and we will work to resolve the issue promptly.

Contact

For any shipping enquiries, please contact us at orders@antdesignsaustralia.com.au or write to us at Watsonia, PO Box 201, Watsonia, VIC, 3087, AU